Terms & Conditions
Please read these terms and conditions carefully before using our services.
Last updated: January 2025
1. Acceptance of Terms
By accessing and using MEDVELS ("the Platform"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service. These Terms of Service ("Terms") govern your use of our website, mobile application, and all related services provided by MEDVELS.
2. Definitions
- "Platform" refers to the MEDVELS website, mobile application, and all related services.
- "User" refers to any individual who accesses or uses our Platform.
- "Student" refers to users who have enrolled in our courses or programs.
- "Content" refers to all materials, including but not limited to text, images, videos, audio, and interactive elements.
- "Services" refers to all educational and related services provided through our Platform.
3. User Accounts
Account Creation
To access certain features of our Platform, you must create an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and update your account information
- Keep your password secure and confidential
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized use
Account Termination
We reserve the right to terminate or suspend your account at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.
4. Use of Services
Permitted Use
You may use our Platform for lawful purposes only. You agree to use the services in accordance with these Terms and all applicable laws and regulations.
Prohibited Activities
You agree not to:
- Violate any applicable laws or regulations
- Infringe upon intellectual property rights
- Upload malicious code or harmful content
- Attempt to gain unauthorized access to our systems
- Share your account credentials with others
- Reproduce, distribute, or resell our content without permission
- Use automated systems to access our Platform
- Engage in any activity that disrupts or interferes with our services
5. Course Enrollment and Access
Enrollment
Course enrollment is subject to availability and our acceptance of your application. We reserve the right to refuse enrollment to any individual at our discretion.
Access Period
Upon successful enrollment and payment, you will receive access to the course content for the duration specified in the course description. Access periods may vary by course and are clearly stated at the time of enrollment.
Course Modifications
We reserve the right to modify course content, schedules, and instructors as necessary. We will make reasonable efforts to notify enrolled students of significant changes.
6. Payment Terms
Pricing
Course prices are displayed in Indian Rupees (INR) and are subject to change without notice. All prices include applicable taxes unless otherwise specified.
Payment Methods
We accept various payment methods including credit cards, debit cards, UPI, net banking, and digital wallets. All payments are processed securely through our payment partners.
Payment Processing
Payment must be completed before course access is granted. Failed or declined payments may result in suspension of access until payment is resolved.
7. Refund Policy
We offer a 7-day money-back guarantee for most courses. Refund requests must be submitted within 7 days of enrollment. For detailed refund terms and conditions, please refer to our separate Refund Policy.
Certain courses, promotional offers, and bundled packages may have different refund terms, which will be clearly communicated at the time of purchase.
8. Intellectual Property
Our Content
All content on our Platform, including but not limited to text, graphics, logos, images, videos, audio clips, and software, is the property of MEDVELS or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.
License to Use
We grant you a limited, non-exclusive, non-transferable license to access and use our Platform and content for personal, educational purposes only. This license does not include the right to:
- Reproduce, distribute, or publicly display our content
- Create derivative works based on our content
- Use our content for commercial purposes
- Remove or alter any copyright or proprietary notices
User Content
By submitting content to our Platform (such as forum posts, assignments, or feedback), you grant us a worldwide, royalty-free, perpetual license to use, reproduce, modify, and distribute such content in connection with our services.
9. Privacy
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of our Platform, to understand our practices regarding the collection and use of your personal information.
10. Disclaimers
Educational Content
Our courses and content are provided for educational purposes only. While we strive for accuracy and quality, we make no guarantees regarding:
- Examination results or academic performance
- Career outcomes or job placement
- Completeness or accuracy of all content
- Suitability for specific individual needs
Platform Availability
We strive to maintain platform availability but cannot guarantee uninterrupted access. We may experience downtime for maintenance, updates, or technical issues beyond our control.
11. Limitation of Liability
To the maximum extent permitted by law, MEDVELS shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses, resulting from your use of our Platform or services.
12. Indemnification
You agree to indemnify and hold harmless MEDVELS, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our Platform, violation of these Terms, or infringement of any third-party rights.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or your use of our Platform shall be subject to the exclusive jurisdiction of the courts in Washim, Maharashtra, India.
14. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of significant changes by posting the updated Terms on our Platform and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated Terms.
15. Contact Information
If you have any questions about these Terms, please contact us:
MEDVELS Legal Team
Email: legal@medvels.com
Phone: +91 9049171882
Address: The Medvels Old Busstand, Malegaon (Washim) 444503, India
These Terms of Service are effective as of January 1, 2025, and were last updated on January 1, 2025.