Privacy Policy

1. Introduction

MEDVELS ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, or engage with our educational services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Enroll in courses or programs
• Contact us for support
• Subscribe to our newsletter
• Participate in surveys or feedback forms

This information may include:

• Name and contact information (email, phone, address)
• Educational background and qualifications
• Payment information (processed securely by third-party providers)
• Profile information and preferences
• Academic progress and performance data

Automatically Collected Information

When you access our services, we may automatically collect certain information, including:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, features used)
• Location information (with your permission)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and maintaining our educational services
• Processing registrations and payments
• Personalizing your learning experience
• Communicating with you about courses and updates
• Providing customer support and technical assistance
• Analyzing usage patterns to improve our services
• Sending marketing communications (with your consent)
• Complying with legal obligations
• Protecting against fraud and ensuring security

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our platform, conducting business, or serving our users, including:

• Payment processors and financial institutions
• Cloud hosting and data storage providers
• Email and communication service providers
• Analytics and performance monitoring services
• Customer support platforms

Legal Requirements

We may disclose your information when required by law or in response to valid requests by public authorities, including:

• Court orders or legal proceedings
• Government investigations
• Protection of our rights and property
• Safety of our users or the public

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication systems
• Employee training on data protection
• Incident response and breach notification procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Restriction: Request restriction of processing
• Objection: Object to certain types of processing
• Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device that help us:

• Remember your login information and preferences
• Analyze site usage and performance
• Provide personalized content and recommendations
• Deliver targeted advertisements

You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our services.

9. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information internationally, we implement appropriate safeguards to protect your data in accordance with applicable laws.

12. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us: